This is intended to be the primary source of technical information on Living Control products. If you have looked up anything on Wikipedia then this site should seem familiar to you.
It is currently under construction and content will mainly be in response to demand, in the form of questions from dealers.
If there is any question you want answered about Living Control or its products you can ask on this wiki. Please read the Help page for important information on doing this.
Living Control design manufacture and market a range of high quality multiroom audio and video systems which include user friendly home automation features.
For more information see our products page.
For a list of our UK dealers look under Where to buyon our main web site.
For outside the UK, see our International distributors page.
You can download Living Control software. You may need the dealer password to do this in some cases.
We now do fixed price repairs in living Control products.
Although we will always do our best, we can never guarantee to recover the media from a faulty MusicBox. For this reason we strongly recommend that you purchase a MusicBox backup drive. To encourage users to do this we will be offereing a combined NT upgrade, a capacity upgrade to 1TB and a backup drive at a special price in the new year.
Are you a current system owner?
If you already have a Living Control system but are not sure what it is then the Identifying components in your Living Control system may help you. If you want to know more about it just ask on the discussion page.
If you have a MusicBox it can probably be upgraded to the latest NT specification, which will let you control the whole system from a network connection or an iPhone. This also includes a larger capacity drive - 1TB on later units or 750GB on older ones. All your music will be transferred to the new drive.
If you want to ask a question about Living Control please do so on the main talk page. You will need to log in to do this. If you do not have an account you must open one. Click the link 'Log in/create account' at the top right of the page to do this.
You can also ask questions about any topic on its own talk page by clicking the 'discussion' tab at the top of the page. Before you ask a question, you can check to see if it has already been answered on our General questions page
When the clocks change
If you wish to change the clock on your system, because the clocks change or for any other reason you can find out how to do it on the Setting the clock page.
You are welcome to ask about any product on the stock enquiries page.
If you have downloaded the Living Control client app for your iPhone you can get instructions for using it here.
Terms and conditions
For the terms on which we provide on-site support see Consultancy_conditions
Fixed price repairs
For conditions regarding these see Fixed price repair terms and conditions